Common Queries
Frequently Asked Questions
You can visit our store in Kampala, Uganda, or contact us directly to arrange a purchase. Our team will guide you through the available gold products, current pricing, and the steps to complete your transaction safely.
We deal in a range of gold products including raw gold, gold bars, and gold dust. The availability of specific products may vary — contact us to find out what is currently in stock and suitable for your needs.
We accommodate buyers of varying sizes, from individual investors to large commercial buyers. Speak to our team about your budget and requirements and we will find a suitable option for you.
Yes. Many of our clients purchase gold specifically as a store of value or long-term investment. Gold has historically held its value well, and our team can help you understand the options available for investment-grade gold purchases.
Every gram of gold we sell is tested and verified for authenticity before it reaches you. We use industry-standard testing methods including fire assay and XRF analysis to confirm purity. We stand fully behind the quality of everything we sell.
We deal in gold at various purity levels, typically ranging from 22 karat to 24 karat (999 fine gold). The purity of each product is clearly communicated at the point of sale, along with supporting documentation.
Yes. For eligible purchases, we provide documentation confirming the weight and purity of your gold. Contact us for more details on what comes with a specific purchase.
Our prices are based on the international gold spot price, quoted in USD per troy ounce and converted to Ugandan shillings at the prevailing exchange rate. Prices fluctuate daily in line with global markets, so we recommend checking with us for the latest rate.
General Questions
Frequently Asked Questions
We believe in transparent pricing. Any applicable fees or margins are disclosed clearly before you commit to a transaction. There are no hidden charges — what you are quoted is what you pay
We primarily transact in Ugandan shillings (UGX) and US dollars (USD). If you need to transact in another currency, please speak to our team and we will do our best to accommodate you.
We are based in Kampala, Uganda, and have been serving clients in the region since 2009. Please contact us for our exact address and current operating hours before visiting.
Most straightforward transactions can be completed within the same visit. Larger or more complex deals — particularly those involving verification of gold brought in by sellers — may take longer. Our team will give you a clear timeline from the start.
We understand that moving gold safely is a concern for many clients. Speak to our team about your specific situation and we will advise on the best and most secure options available to you.
Walk-in clients are welcome, but we recommend contacting us in advance — especially for larger transactions — so we can ensure the right team members are available to assist you promptly.